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FAQ's

Our FAQs section looks to answer any questions you may have about a new boiler installation. If you have a question that isn't listed here please don't hesitate to get in touch.

How much is a new boiler?

The price for a new boiler varies from job to job and property property. 

To give you a rough idea, for a Combi Boiler swap you will be looking at £1800 - £3500. For a Regular Boiler swap you will be looking at £1500 - £3000. For a System Boiler swap you will be looking at £1800 - £3000. For a conversion £2500 - £4000. For an accurate price please fill out our new boiler quote form and one of our engineers will be in touch to provide a price for your property and needs.

What payment options are available?

You can pay in full via BACS, cash or a credit or debit card. We are also able to offer financing options. Please speak to our team for more information.

What guarantee will come with my new boiler?

The length of your guarantee will vary depending on the boiler make and manufacturer you choose and could be as long as 10 years. When providing a quote we will state the guarantee clearly for you to see. 

Will you remove my old boiler?

As part of your boiler installation we will remove your old boiler and any rubbish we have made. We will leave your home as neat and tidy as we find it.

What does my quote include?

The price you are given on your quote includes everything you need to get your boiler up and running to current regulations. 

How do I accept a quotation?

To accept your quote simply press the proceed button on the quotation email to you.

What happens once I have accepted a quotation?

Once you have accepted the quote we will be in touch within 24 hours to arrange the best date for your installation.

Will I have central heating and hot water during the installation?

This will vary from job to job. As part of our in-depth survey we will let you know if you will be without heating and hot water so you can make alternative plans.

How long does a boiler installation take?

Again this varies from job to job. Normally a boiler installation is between 1-4 days and our engineers will explain to you as part of an in-depth survey how long your job will take.  

What happens after the installation is complete?

Once your boiler installation is complete we will register the boiler with your manufacturer for your warranty and also with gas safe for your peace of mind. With our boiler installation service, you're covered from day one, and we're always a call away if anything comes up. We are also able to offer servicing and boiler health plans so you can relax knowing your heating is in good hands.

Are you insured?

Yes we are insured with AXA insurance for up to £1million pounds. You can view our insurance upon request.

What areas do you cover?

We are based in Alderidge in Walsall and we cover Birmingham, Cannock, Lichfield, Sutton Coldfield, Tamworth, Wallsall, Wolverhampton and the surrounding areas.

What is a smart thermostat?

A smart thermostat is a thermostat this is wired into your boiler and can be controlled remotely via an app.

What is a flue?

A flue is the most important part of your boiler. It takes air from outside the home so the boiler can complete combustion. It also gets rid of any harmful gases to keep you safe. 

What is flow rate?

Flow rate is simply the amount of flow that you have coming into your property on your cold water main. It is particularly important to measure this when sizing up a Combi boiler.

Get In Touch Today

Do you have a question for our team? Don't hesitate to get in touch.
Established in 2014 to provide a local, quality and affordable boiler installation service. We are fully insured boiler installation company. Our GasSafe number is 598837.
Google Rating
4.8
© Platinum Boiler Installations
Company Number 10052015
VAT Number GB 252781202
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